sofa at Black Country Women's Aid

Contact BCWA

People are at the heart of what we do, so we would like to hear from you.

If you would like to find out more about any of our services: whether you need support or advice for yourself or someone else; whether you would like to help us in our work; or if you are from an agency and want to work in partnership with us, please contact us.

Make a general enquiry

Need immediate help?

If you have experienced abuse yourself, or if you are worried about someone else and need advice, please contact us. Don’t suffer in silence.

All Services

Please call to ask for advice or access any of our support services. This line is staffed from 9am to 5pm Monday to Friday.

0121 553 0090

24 hour helpline

If you need advice or are seeking a refuge place outside of office hours, call this number. If you are in immediate danger please call the police on 999.

0121 552 6448

Young peoples phone/text line

This line operates between 9-5 weekdays. Any texts or messages received outside of these times will be responded to in normal working hours.

07581 492 806

Head Office

BCWA was first established in Sandwell 30 year ago, and today our Cedar Centre in West Bromwich is our charity headquarters. Our corporate, management, fundraising and finance teams are based here, as well as our Sandwell community support services.

Find out more

All Black Country Women’s Aid Locations

Our services are based in our four welcoming Cedar Centres across the region, which are based on values of protection and healing. Please click the links below to find out about the services we offer in your area.

Get in touch

If you would like some more information about BCWA or any of our services, please get in touch using the form below.



Out of hours information

Messages are answered as soon as possible during office hours, 9am to 5pm Monday to Friday. If you need support, please call us directly on 0121 553 0090.

If you need advice or are seeking a refuge place outside of office hours, please call our 24 hour advice line on 0121 552 6448.

If you are in immediate danger please call the police on 999.

For all media enquiries please email media@blackcountrywomensaid.co.uk

Email media enquiries